Customer Service Center

RePower focuses on customers requirements and builds up the service system of pre-sales, during sales and aftersales, aiming to provide solutions and improve customers experience.

24/7 Support

Round-the-clock assistance to ensure your operations run smoothly with minimal downtime.

Global Presence

50+ service centers worldwide to provide localized support and technical assistance.

Quality Assurance

Rigorous quality control processes to ensure the highest standards in all our services.

Our Service Promise

Customer satisfaction-oriented service has always been a priority and a criteria in the culture of RePower. We always strive for adhering to our principle of prioritizing customers services first and efficient solution, striving to create a win-win business relationship with our clients.

50+
Service Centers
2,000+
Partners
98%
Satisfaction Rate
24/7
Support

RePower Service System

RePower establishes a standardized service system covering solution design, implementation management and after-sales support, delivering comprehensive, professional solutions to meet customers requirements.

Solution Design

  • Requirement analysis and confirmation
  • Solution architecture design
  • Technology selection and validation
  • Prototyping / proof of concept (PoC)
  • Detailed design and specification
  • Risk assessment and mitigation
  • Solution review and delivery preparation

Implementation Management

  • Project Planning and Initiation
  • Resource Coordination and Team Management
  • Progress Monitoring and Change Control
  • Risk Management and Issue Resolution
  • Quality Assurance and Control
  • Communication and Status Reporting
  • Acceptance and Handover

After-sales Support

  • Service Desk and Incident Response
  • Troubleshooting and Technical Support
  • Proactive Maintenance and Optimization
  • Knowledge Management and Training
  • Upgrade and Change Support
  • Customer Feedback and Satisfaction Management
  • Contract Renewal and Value-added Service Expansion

RePower Global Warranty Policy

Dedicated to seamless international customer support

Why Choose Our Services

Experience the difference with Repower professional service offerings

Expert Team

Our highly skilled professionals bring years of experience in battery equipment and manufacturing processes.

24/7 Support

Round-the-clock technical assistance to minimize downtime and keep your operations running smoothly.

Proactive Maintenance

Preventive maintenance programs designed to extend equipment life and optimize performance.

Tailored Solutions

Customized service packages that address your unique requirements and operational challenges.

Download Center

Provide information download

21. PTCDS-1000V70A-22kW、PTCDS-1000V140A-40kW Portable Battery Cluster Charger-Discharger 2026-05-21 695.5KB Download
22. PTCDS-450V60A-7kW Portable Batteries Charger-Discharger 2026-05-21 710.3KB Download
23. ADM2000A Multifunction High Voltage&Current Digital Multimeter 2026-05-21 559.6KB Download
24. POREOL-6501EB Portable EV Battery Pack Analyzer 2026-05-21 13.9MB Download
25. MW-level Energy Storage Container Test System 2026-05-21 856.9KB Download
26. BMS-6V5A-128S-1000A Technical Specification_V1.0 2026-05-21 1MB Download
27. BMS-6V5A-64S-1000A Technical Specification_V1.0 2026-05-21 1MB Download
28. BMS-6V5A-64S-600A Technical Specification_V1.0 2026-05-21 1MB Download
29. BMS-6V5A-36S-600A Technical Specification_V1.0 2026-05-21 1MB Download
30. BMS-6V5A-36S-300A Technical Specification_V1.0 2026-05-21 1MB Download
Showing 21 - 30 of 75 files

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